PRIVACY POLICY

1. General Provisions.
1.1. These rules for the purchase and sale of goods (hereinafter – the Rules) are a binding legal document for the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods by online shop.
1.2. The Seller reserves the right to change or correct the Rules at any time, considering the requirements set by legal acts. The Buyer is informed about any changes on the store’s website. The Buyer is subject to the Rules in effect at the time of placing the order.
1.3. Who has the right to use the site:
1.3.1. Individuals;
1.3.2. Legal entities;
1.3.3. Authorized representatives of all the above-mentioned persons

1.4. By approving the Rules, the Seller also guarantees that, based on the article 1.3. the Buyer has the right to buy goods on store’s website.
1.5. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer creating a shopping cart in the store’s website, specifying the delivery address, choosing a payment method and familiarizing yourself with the Seller’s rules, and press the “Confirm order” button (see article 5 “Ordering goods, prices, payment procedure, terms”).

2. Protection of personal data.
2.1. The Buyer can order goods in two ways:
2.1.1. Registering in this store’s website – by entering the data requested during registration;
2.1.2. Without registering in this store’s website.

2.2. The Buyer, when ordering goods in the ways provided article 2.1, must enter personal data in the relevant information fields provided by the Seller. For the proper fulfillment of the order, it is necessary to specify: name, surname, goods delivery address, telephone number and e-mail address.
2.3. By accepting the Rules, the Buyer agrees that as per article 2.2. provided personal data of the Buyer would be processed in the electronic sales of goods and services. And would be used of analysis of the Seller’s activity and for the purposes of direct marketing.
2.4. Accepting the Rules, the Buyer agree that personal data being processed in the Seller’s store’s website for the sale of goods and services. The Buyer also agrees that the e-mail address and phone number specified by the Buyer would be used to send the order related information.
2.5. The Buyer, when registering in the store’s website and ordering goods through it, undertakes to keep and not to disclose login data to anyone.

3. Buyer’s rights and obligations.
3.1. The Buyer has the right to purchase goods in accordance with the procedure established in these Rules and other information sections of online shop.
3.2. The Buyer has the right to refuse the contract of purchase of goods with the store’s website by notifying the Seller in writing (by e-mail, indicating the item he wishes to return and its order number) no later than within 14 (fourteen) calendar days from the day of delivery of the item. Except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (e.g. when the contract is concluded for the sale of hygiene goods – e.g. bedding or other items; see information on the website of VšĮ “Vartotojų centras” http://www.vartotojucentras.lt ).

3.3. The right provided in the article 3.2 the Buyer can use it only if the product has not been damaged or its appearance has not changed substantially, and it has not been used.
3.4. The Buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer’s in registration form changes, the Buyer must update it.
3.6. The Buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller in the “Contacts” section specified ways.
3.7. The Buyer using store’s website, agrees with the Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
4. Seller’s rights and obligations.
4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the store’s website.
4.2. If the Buyer tries to harm the stability and security of the work of the Seller’s online shop or violates his obligations, the Seller has the right to limit or suspend the Buyer’s ability to use online shop immediately and without warning, in exceptional cases even cancel the Buyer’s registration.
4.3. The Seller undertakes to respect the Buyer’s privacy right to the Buyer’s personal information specified in the online shop registration form.
4.4. The Seller undertakes to deliver the ordered goods by the Buyer to the specified address.
5. Ordering goods, prices, payment procedure, terms.
5.1. The Buyer can use the store’s website and make a purchase 24 hours a day, 7 days a week.
5.2. The contract comes into force from the moment the Buyer clicks the “Confirm order” button, and after receiving the order, the Seller confirms it – sending a confirmation letter to the e-mail specified by the Buyer.
5.3. The prices of goods in the online shop and in the formed order are indicated in euros, including VAT.

5.4. The Buyer buys the product at the price specified in the store’s website at the time of ordering. If the price of the product changes after placing the order, the Buyer undertakes to pay the price that was specified at the time of placing the order.

5.5. The Buyer must familiarize himself with the information specified by the Seller about the purchased product. The Seller shall not be held liable if the Buyer fails to check certain goods or their properties due to his negligence.
5.6. The buyer pays for the goods in one of the following ways:

5.6.1. The payment using electronic banking means advance payment using the banking system. In order to use this form of payment, the Buyer must have signed an electronic banking agreement with one of the serviced banks. The Buyer transfers the money to the online shop’s current account. The responsibility for data security in this case rests with the respective bank, since all monetary transactions take place in the bank’s electronic banking system.
5.6.2. The payment by bank transfer is an advance payment when the Buyer, after printing the order, in the nearest bank branch, transfers the money to the online shop’s bank account.

5.7. The Buyer undertakes to pay for the goods immediately. Only after receiving the payment, the parcel is formed and the delivery term of the goods will be calculated.

6. Delivery of goods
6.1. The Buyer, has chosen the delivery service during the order, undertakes to indicate the exact place of delivery.
6.2. The Buyer undertakes to accept the goods himself. If the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.3. The goods are delivered by the Seller or the Seller’s authorized representative (courier).
6.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In such a case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.
6.5. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller’s control.
6.6. In all cases, the Buyer must immediately inform the Seller if the shipment is delivered in damaged packaging, if the shipment contains unordered goods or the wrong amount of them, incomplete product assembly.
6.7. In all cases, if the Buyer notices any damage to the package during delivery, he must indicate the comments in the package delivery document provided by the courier or draw up a separate document regarding these violations. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is released from responsibility towards the Buyer for product damage related to packaging damage, which the Buyer did not note in the courier’s delivery document.
6.8. Food products are delivered only on weekdays in the city of Vilnius to the specified address or could be pick-up at the location, Lukiškių st. 5, in Vilnius, on weekdays from 8:00a.m. to 4:00p.m. Other, non-food items are sent via courier service or LP Express.
7. Guarantees of product quality.
7.1. The details of each selling item in the online shop are generally indicated in the item’s description section.
7.2. The Seller is not responsible for the fact that the color, shape, or other parameters of the goods in the online shop may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.
7.3. The Seller provides a quality warranty for certain types of goods, for the certain amount of time. The specific term and other conditions of which are specified in the descriptions of such goods.
7.4. If the seller does not provide a quality warranty for certain types of goods, the warranty provided by the relevant legal acts shall apply.
8. Return and exchange of goods.
8.1. Sold defected or low-quality goods will be replaced and returned in accordance with the on 2001 June 29th approved order of the Minister of Economy of the Republic of Lithuania order no. 217 “Regarding the approval of the rules for the return and exchange of items”. Except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygiene products – bed linen; see information on the website of VšĮ “Vartotojų centras” http://www.vartotojucentras.lt ) In all cases, money for returned goods is transferred only to the payer’s bank account.
8.2. In order to return the item(s) based on artical 8.1 the Buyer can do this within 14 (fourteen) working days from the day of delivery of the goods to the Buyer, by informing the Seller using the contact methods specified in the “Contact” section, indicating the returned product, the order number and the reason for the return.
8.3. The Buyer returning goods must to comply with the following conditions:
8.3.1. The returned item must be in its original, neat packaging;
8.3.2. The product must be undamaged by the Buyer;
8.3.3. The item must be unused, without losing its merchandise appearance (label intact, not torn off protective sticker, etc.) (this clause does not apply in the case of returning a defective item);
8.3.4. The returned product must be in the same configuration as the Buyer received it;
8.3.5. Returning the product, it is necessary to present the proof of purchase showing document.

8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not follow established procedures for returning goods in artical 8.3.
8.5.In case if the Buyer received the incorrect product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar products.

9. Liability of Buyer and Seller.
9.1. The Buyer is fully responsible for the correctness of the provided personal data. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.
9.2. The buyer is responsible for the actions taken while using this online shop.
9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If the services provided by the online shop are used by a third person who has connected to the store using the login data of the Buyer, the Seller considers this person to be a Buyer.
9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller’s recommendations, the Buyer’s obligations, and confirmations, did not familiarize himself with these Rules, although he was given such an opportunity.
9.5. If the Seller’s online shop contains links to the websites of other companies, institutions, organizations, or individuals. The Seller is not responsible for the information or carried out activities there, does not supervise or control those websites and does not represent those companies and individuals.
9.6. In the event of damage, the guilty Party compensates the other Party for direct losses.
10. Marketing and information.
10.1. The Seller may, at its discretion, initiate various promotions in the store’s website.
10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the promotions, as well as to cancel them. Any change or cancellation of the terms and conditions of the promotions is valid only going forward, i.e., from the moment of their execution.
10.3. The Seller sends all messages using the means of communication specified in the Buyer’s registration form.
10.4. The buyer sends all messages and questions to the phones and emails specified in the “Contacts” section of the store’s website.
10.5. The seller is not responsible if the buyer does not receive the sent informational or confirming messages due to disruptions in the internet connection, e-mail service providers’ networks.
11. Payment methods:

    

12. Final Provisions.
12.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
12.2. All disagreements arising from the out of compliance of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.